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TERMS OF SALE
GENERAL: All prices and terms subject to change without notice.Orders will be invoiced at prices in effect on date order is accepted. All orders are subject to acceptance by FRASER VALLEY LACE & CRAFT SUPPLY '98 LTD.,SURREY B.C.Sales taxes shall be added to the invoice.CANADA ONLY
MINIMUM ORDER AMOUNT:$100.00 (A $10.00 sevice charge will be applied to orders under $100.00)
PAYMENT TERMS: are C.O.Dor NET 15 DAYS on previously approved credit. These terms must be adhered to in order for us to maintain our low prices. No anticipation allowed. 2% monthly late charges billed begining the day when the invoice(s) becomes past due. Goods remain the property of Fraser Valley Lace & Craft supply '98 Ltd. until account is paid in full.
FREIGHT TERMS: FOB. SURREY B.C. CANADA
PURCHASE ORDERS: Stating terms in conflict with FRASER VALLEY LACE published Terms of Sale will not be accepted and if inadvertently accepted, will not be honoured.
DELIVERY: Most orders will be shipped within 5 days, Orders are shipped via CANADA POST or CANPAR.
BACKORDERS: Allow 3-4 weeks for any back orders.
CLAIMS & RETURNS: Merchandise may be returned if an error is made in shipping or the goods are defective. All shortages and claims must be reported to us not later than 10 days after reciept of shipment. No merchandise may be returned without prior approval. Credit to your account will be given on the item(s) in question when they are recieved at our office. Merchandice that is authorized to be returned must be sent back by regular post only.Return postage will be credited to your account. We will not accept any return freight collector by courier.
If any merchandise is returned after 10 days, without prior approval, you must pay for the shipping. There will be a 15% restocking charge on all such returns. If the returned item is in resaleable condition with no markings on it, credit will be given your account on reciept of item at our office.
SHORTAGES OR DAMAGE: Always note any loss or damage on the delivery receipt and immediately call the carrier for inspection. File claims against carrier as soon as possible. Please retain original carton to facilitate handling of a claim.
FRASER VALLEY LACE will not be liable for transportation charges, labour, or installation charges, nor for damages in transit or due to handling or other conditions outside the company's control.
INVOICES: Are with your shipment in a plastic envelope taped to the outside of the box.
Our Gathered laces are sold in a minimum 25 yd. put-ups. Flat laces can be ordered in a minimum 25 yd. put-ups or by the full spool in which case there is a 10% discount.
In addition to white & natural, some laces are available in the following colours- wine, pink, peach, navy, royal, scarlet, lavender, mint, red, yellow, hunter green, celadon, light blue, dusty rose, and williamsburg blue. See chart.
ORDER DESK: 1-800-948-4884
9400 172nd St. Surrey B.C., Canada V4N 3G3 Phone#(604)584-9161 Fax#(604)584-8578
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